ROB RUN Wiki

ROB RUN purchases, rules and support FAQ

These questions cover real-money purchases, account rules and how to reach official support. None of them replaces Kefir's own help center.

FAQ

Is ROB RUN pay to win?

Kefir's stated policy is that only cosmetic items are available for purchase, with zero gameplay advantages. B-Coins cannot be used to change stats, balance or progression.Source 1

I paid but did not receive the item. What now?

Restart the game and check in-game mail. If it is still missing, contact support and attach your Steam receipt.Source 2

What conduct is banned?

Cheats, exploiting bugs for an advantage, real-money trading, selling accounts, harassment, spam and doxxing. Violations may result in a ban. Using cheats through Easy Anti-Cheat leads to a permanent ban.Source 3

Where do I find my player ID?

Press Esc. The UID is shown on the right, under your character name, and a Copy UID button places it on the clipboard.Source 4

How do I contact support?

Email support@kefirgames.com. News and discussion also live on the official communities listed in the help center, including Discord and X.Source 5

Related

Guides

Sources

Kefir Help Center: Do purchases affect gameplay?checked November 12, 2026
Kefir Help Center: I made a purchase but haven't received itchecked November 12, 2026
Kefir Help Center: What are the community rules?checked November 12, 2026
Kefir Help Center: What is Easy Anti-Cheat?checked November 13, 2026
Kefir Help Center: Where can I find my ID?checked November 13, 2026
Kefir Help Center: How do I contact support and find official communities?checked November 13, 2026
Steam announcement: Frequently Asked Questions (Oct 2, 2026)checked November 12, 2026

ROB RUN Wiki is an independent fan site, not affiliated with Kefir.